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Invoicing International Clients as a Small Retail Shop in Malaysia

Hafiz is a small retail shop in Malaysia landing clients from Singapore, Australia, and the UK. Getting the invoice right — currency, tax treatment, payment method — is just as important as the work itself. Here's the practical guide.

What currency to use

Invoice in the currency your client expects — USD for US/international clients, SGD for Singapore, AUD for Australia. Include the BNM reference exchange rate on the invoice date so both parties have a clear MYR equivalent. InvoiceLah supports USD, SGD, EUR, AUD, and GBP natively.

SST on overseas invoices

Services exported to overseas buyers are generally zero-rated for Malaysian Service Tax. This means you charge 0% SST on the invoice — but you still need to be registered and file returns if your revenue exceeds the registration threshold. Always confirm with a tax professional for your specific circumstances.

How to receive international payments

• Wise (formerly TransferWise) — lowest fees, fast, supports most currencies
• PayPal — widely accepted, but 3–4% conversion fee
• SWIFT bank transfer — standard for large B2B amounts (RM 10k+)
• Payoneer — popular for marketplace payouts

What to include on an overseas invoice

• Your full business name, address, and TIN
• Invoice currency and exchange rate reference (BNM rate or agreed rate)
• Buyer's full legal name and address
• Clear payment instructions (bank details or Wise email)
• Payment terms and late fee clause
• Zero-rated SST note if applicable

Frequently asked questions